"I ran into a business consultant at a conference -- we were the only two folks from Maryland and we started chatting. I asked him about any useful books he’d recommend and he mentioned Eli Goldratt’s. I listened.
Goldratt was a physicist and management theorist whose iconic management book, “The Goal,” had already sold 3 million copies by then. His fictionalized account about how a beleaguered plant manager succeeds by discovering “lean manufacturing” is required reading not just on factory floors but in hospitals, schools, halls of government and corporate board rooms. That book -- and Goldratt himself -- were transformative for my company." ... Read more